Worldwide there are approximately 3,000 merchant ports and the work of the Harbour Master can vary widely from country to country and from port to port even within the same country.
On 13 November Port of Dover was awarded the ESPO Award 2019 in recognition of its successful strategy to reach out to the local community and to directly communicate with the port’s citizens.
Using social media as a new way of communicating and demonstrating a high level of transparency about operational achievements, future strategies and environmental challenges and performance is becoming increasingly important for European ports who can only function and further develop if they receive the licence to operate from the local citizens.
The ESPO Award was delivered by the Director-General of DG Move Henrik Hololei (pictured, right), during a ceremony at the Albert Hall in Brussels.
Looking back at the selection process in this eleventh in a series of the ESPO Award, the Chairman of the Jury, Dimitrios Theologitis (pictured, left), said: ‘The Jury was impressed by Port of Dover’s strategy which is centred around campaigns on all media, electronic and others, leaflets, consultations, forums, workshops, sports events. But the most important ingredient of this successful strategy is giving back to the community, be it financial participation in charities and community groups, making the installations available to the public for events, or foreseeing spaces and buildings open to the public.’
The Port of Dover won the 2019 Award for its project, Transparen-SEA (Socially Engaged Accountability), which aims to create a comprehensive and meaningful programme of consultative and social community engagement events alongside the cultivation of an internal network of port ambassadors whose advocacy ultimately permeates back into the local community where many live. This was all supported with a social media overlay that connects directly with the community and reinforces the aims of the project.
It was reported that the project has not just been focused on one particular aspect of engagement, it has been a wholesale immersion in the community and the community in the port. What is equally important is that the social media has not just been a faceless arm’s length engagement tool, but has been used to create the end result of much more face to face engagement so that the people of the port community and the people of the local community recognise each other, and do so as part of the same overall community, importantly all buying in to the same shared vision and giving everyone a sense of ownership of that process.
Richard Christian, Head of Policy and Communications, Port of Dover (pictured, second from the right), commented: ‘Having gone through such a rigorous selection process alongside many other great ports, to have been chosen as the winner is a fantastic achievement for the whole team at Dover. Our comprehensive and continuing programme of societal engagement is something of which we can be proud in setting the standard across Europe. Our thanks to ESPO and the judges for this great honour.’
The ESPO Award 2019 saw four projects from Port of Dover, Dublin Port Company, Ports of Stockholm and Union des Ports de France (UPF) compete for the prize.
Our picture shows a Carnival line up. Five Carnival ships are due in Durban in week commencing 24 May. (Photo: www.africaports.co.za )
No less than five Carnival Cruise ships are due to arrive in Durban between 26 and 28 May to take on bunkers and to restock depleted supplies.
These five ships are part of a group of 12 engaged in the humanitarian task of repatriating over 26,000 crew from the Carnival fleet and other companies, as well as personnel from entertainment centres ashore, who because of the coronavirus pandemic, have had their employment suddenly curtailed.
Hotel staff and entertainers
These are the entertainment staff, the onboard shop workers, beauty salon practitioners, waiters and bus boys, chefs and kitchen staff, cabin cleaners, pursers and front desk people all making up the staff working on board cruise ships.
With cruising curtailed these former employees are finally returning home to destinations like India, Myanmar, Malaysia, Indonesia and the Philippines after having remained on board their ships for more than two months, unable to go ashore or receive visitors ever since cruising operations were suspended in mid -March. Ahead they face another three or four weeks at sea before being allowed to disembark. However, there’s something of a problem.
Call to governments
IFSMA* calls upon Governments to adopt the ‘Framework of protocols for ensuring safe ship crew changes and travel during the COVID-19 pandemic’ without delay to allow ship owners and management companies to change over their dangerously tired crews.
Governments must act now in order to avoid personal injury to, and mental breakdown of, seafarers and avoid the significant risk of accidents and consequential danger to life and the environment.
Concern at IFSMA
IFSMA is receiving an increasing number of reports from its ship masters’ associations around the world concerned for the welfare and safety of crews and the increased risk with which they are operating in an already high risk environment. Seafarers are feeling let down and abandoned by their Governments.
Following concerns from the maritime industry, the International Maritime Organization (IMO) issued a circular to all Member States, the UN and agencies and IGOs and NGOs in consultative status with IMO. This document concerned recommendations to Member States about measures to facilitate ship crew changes in seaports during the COVID-19 pandemic.
The IMO Secretary General has received a framework of protocols for ensuring safe ship crew changes and travel during the pandemic, proposed by a cross-section of global industry associations in consultative status with the IMO, for example: ICS, IAPH, BIMCO, IFSMA, and P&I Clubs as well as the International Air Transport Association (IATA).